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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gleiton lopes

August 14, 2025

5  out of  5
rating by gleiton lopes
"8/14/2025, I just finish speaking with Stephanie, very attentive and to the point of the matter.I do recommend her specially if you are looking for House insurance."
We responded:
"Thank you, Gleiton, for your feedback! We're glad to hear that Stephanie was attentive and helpful with your house insurance needs. Your recommendation means a lot to us. "
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Hailey Klar

August 13, 2025

5  out of  5
rating by Hailey Klar
"I worked with Juan over the phone and he was awesome. He gave me quick and fast solutions to lowering my monthly insurance bill in such a friendly manner!"
We responded:
"Thank you, Hailey, for your feedback! We're glad to hear that Juan was able to assist you effectively and make the process enjoyable. We appreciate your support and look forward to serving you in the future."
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Michael Cianciolo

August 8, 2025

5  out of  5
rating by Michael Cianciolo
"Even though it was a small policy Abi treated me like I was insuring millions!!!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Abi made you feel valued, no matter the size of your policy. We appreciate your trust in us."
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Samantha Narvaez

July 23, 2025

5  out of  5
rating by Samantha Narvaez
"Stephanie was the best such a pleasure talking with her"
We responded:
"Thank you, Samantha, for your feedback! We're glad to hear that Stephanie made your experience enjoyable. If you need any further assistance, feel free to reach out."
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Anne Siri

July 22, 2025

5  out of  5
rating by Anne Siri
"I had help from Abi for renter’s insurance and the process was quick and easy. He answered my questions with clarity and kindness. I would recommend this place to those in CT!"
We responded:
"Thank you for your feedback! We are happy to know that our office has been able to help you! "
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Jamil Damon

July 17, 2025

5  out of  5
rating by Jamil Damon
"I spoke to a gentleman named Abimael, and he helped us get a good coverage plan. He took his time and was patient with me and my mother. Contact him if you need any help; I highly recommend him!"
We responded:
"Thank you, Jamil, for taking the time to share your experience with us. We're glad to hear that Abimael was able to assist you and your mother with finding a suitable coverage plan. Your recommendation means a lot to us."
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Jeff-bota Mesidor

July 11, 2025

5  out of  5
rating by Jeff-bota Mesidor
"I just left the office feeling very satisfied with the service I received. Stephanie was incredibly welcoming, patient, and took the time to explain everything clearly. She was professional, kind, and truly made the experience a pleasant one. Thank you so much, Stephanie, for your excellent service!"
We responded:
"Thank you, Jeff-bota Mesidor, for your feedback! We're glad to hear that Stephanie made your visit a positive experience with her professionalism and patience. We appreciate your support and look forward to assisting you in the future."
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Anderson Javier Garcés Garces

June 23, 2025

5  out of  5
rating by Anderson Javier Garcés Garces
"The best people! Good work"
We responded:
"Thank you, Anderson! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
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Jose antonio Da Rocha Olivares

June 10, 2025

5  out of  5
rating by Jose antonio Da Rocha Olivares
"muy buena compañía, excelente trato y lo hacen rápido y seguro. Stephanie es la persona que me atendió.👍🏻"
We responded:
"Gracias, Jose Antonio, por compartir tu experiencia con nosotros. Nos alegra saber que Stephanie te brindó un excelente servicio de manera rápida y segura. Estamos aquí para ayudarte siempre que lo necesites."
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Rayelli Duarte

June 2, 2025

5  out of  5
rating by Rayelli Duarte
"Pleasant environment. I talked to the attendant Stephanie, she is very attentive and helpful. Explains in detail about the insurance and clarifies all doubts! Besides being very polite."
We responded:
"Thank you, Rayelli, for sharing your experience with us. We're glad to hear that Stephanie was able to assist you with your insurance needs and provide clarity. We appreciate your feedback and look forward to serving you again. Take care!"
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Sean Barros

May 31, 2025

1  out of  5
rating by Sean Barros
"State Farm & Alacrity – Absolutely Awful Experience This has been one of the worst customer service experiences I’ve ever dealt with. After my 2012 Honda Fit was in an accident, State Farm sent Alacrity to do the initial assessment. Despite clear, visible damage—including a bent frame and snapped timing belt—they claimed the car was repairable. Anyone with basic mechanical knowledge would have seen the repairs were easily over $12,000, yet they insisted it could be fixed. To make things worse, Alacrity failed to submit the necessary paperwork, which delayed the entire process. As a result, I ran out of rental coverage and had to pay out of pocket for Ubers just to get to work. Trying to get answers from State Farm was a dead end. Every time I asked for a manager, I was told someone would call me back—no one ever did. There’s no direct line for support, so you're stuck waiting endlessly without clear answers. This process caused serious mental and financial stress. And for a company that claims to be “like a good neighbor,” you couldn’t be farther from it. You’ve earned the name ‘Snake Farm.’ Avoid if you value your sanity.After 12 years of being with State Farm, leaving was the best decision I ever made."
We responded:
"Dear Sean, my team and I are very sorry for the inconvenience you've experienced. While your issue wasn't caused on our end, we will be happy to assist you getting the answers you deserve. We've requested a full review of your claim to our Management team. You will hear from me personally within 1 to 3 business days. Sincerely, Mario Russo 860 232 0016 "
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Angelica Irizarry

May 30, 2025

5  out of  5
rating by Angelica Irizarry
"Abi responded to my request very professionally and promptly. Provided me with all the information that I needed. The communication was great and helpful. Thank you for excellent service."
We responded:
"Thank you, Angelica, for your kind words and for taking the time to share your experience. We're glad to hear that Abi was able to assist you effectively and provide the information you needed. We appreciate your feedback and look forward to serving you again."
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Amreek Kataria

May 28, 2025

5  out of  5
rating by Amreek Kataria
"I cannot say enough great things about Stephanie. She has been absolutely amazing in helping me with both my renters and auto insurance. From the very beginning, she made the entire process smooth and stress-free. What really stands out is how reachable and responsive she is—whenever I have a question or need clarification, she’s right there with a helpful and thoughtful response. She also follows up on everything without needing a reminder, which shows how committed and professional she is. It's incredibly reassuring to know that someone so reliable is looking out for my best interests. If you’re looking for an agent who truly cares, follows through, and goes the extra mile, look no further."
We responded:
"Thank you so much, Amreek, for sharing your experience with Stephanie. It’s truly heartwarming to hear how she has made your insurance process not only smooth but also stress-free. Her responsiveness and commitment really shine through, and we’re grateful for your trust in us. Please know that we are here for you and are dedicated to supporting your insurance needs every step of the way."
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Nguyen Le

May 24, 2025

5  out of  5
rating by Nguyen Le
"Great customer service! I worked with Abi and he was very informative and answered all of my questions with so much patience."
We responded:
"Thank you, Nguyen Le, for your kind words! We're glad to hear that Abi was able to assist you with patience and provide the information you needed. We appreciate your feedback and look forward to serving you again."
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cristhian oliveras

May 16, 2025

5  out of  5
rating by cristhian oliveras
"Gracias a Dios y a STAY farm que me ayudaron a conseguir un buen seguro gracias Stefanie Bendiciones 😊😉"
We responded:
"Hola Cristhian, muchas gracias por tus amables palabras y por confiar en nosotros. Nos alegra saber que Stefanie pudo ayudarte a encontrar un buen seguro. ¡Te enviamos nuestros mejores deseos!"
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Alexandra Morales

April 5, 2025

5  out of  5
rating by Alexandra Morales
"I was looking for a new insurance for my car and I got this office through google maps, I decided to go there for the good reviews and I do not regret it. I got excellent attention from Stephanie, I got a very friendly, patient and professional treatment. I would definitely recommend it. And I got my insurance at an excellent price."
We responded:
"Thank you, Alexandra, for your wonderful review! We're so happy to hear that Stephanie provided you with friendly and professional service, and that you found a great insurance plan at an excellent price. We appreciate your recommendation and look forward to serving you in the future!"
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junior perez

April 3, 2025

5  out of  5
rating by junior perez
"Stefany muy buena trabajadora atiende muy bien Muy buen trato"
We responded:
"¡Gracias, Junior Perez! Nos alegra saber que Stefany te brindó un excelente servicio. Estamos aquí para ayudarte con cualquier cosa que necesites."
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Sashelly Martinez

March 22, 2025

5  out of  5
rating by Sashelly Martinez
"Stephanie did her thing. She was very informative and confident in what she was doing. As new car owner I’m happy that I chose State Farm their rates are more affordable than most insurance. Thank you Stephanie!!"
We responded:
"Thank you, Sashelly, for your feedback! We're happy to hear that Stephanie was able to assist you effectively and that you're pleased with our rates. Welcome to the State Farm family, and we're here whenever you need us!"
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Yassine Lakhal

March 21, 2025

5  out of  5
rating by Yassine Lakhal
"Jusn helped me"
We responded:
"Yassine, we truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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danny tran

March 19, 2025

5  out of  5
rating by danny tran
"Great friendly service"
We responded:
"Thank you so much for your kind words, Danny! We prioritize delivering professional, friendly, and helpful service, and we're thrilled to know we met your expectations!"
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Sarah Djean

March 18, 2025

5  out of  5
rating by Sarah Djean
"Laura is the best! Very kind, professional and patient !I highly recommend this place for ur insurance they definitely the best"
We responded:
"Thank you, Sarah, for your great feedback! We're happy to hear you had a good experience with Laura. Your recommendation is important to us, and we're glad to have your trust. We look forward to helping you with your insurance needs in the future."
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Diccy Romero

March 12, 2025

5  out of  5
rating by Diccy Romero
"I was looking for affordable house insurance and Stephanie was able to provide me with a lot of information in Spanish because is my first language she is very kind and professional is a amazing representative"
We responded:
"Thank you, Diccy, for your great review! We're happy to hear that Stephanie gave you excellent service in Spanish. Your satisfaction is important to us, and we're glad we could help you. We appreciate your feedback and look forward to serving you again."
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Peter Alfaro

March 6, 2025

5  out of  5
rating by Peter Alfaro
"Stephanie zapata"
We responded:
"Thank you for your kind feedback about Stephanie, Peter! We are honored to be your insurance team and look forward to serving you for many years ahead."
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Destiny Martinez

February 27, 2025

5  out of  5
rating by Destiny Martinez
"I was looking around for affordable car insurance and Stephanie was able to provide me with a lot of information. She took her time to provide me with all the discount i was eligible for and took her time. I was able to get the lowest quote because of her. Very professional, sweet and acknowledgeable. Great customer service."
We responded:
"We’re truly grateful for your kind words, Destiny! Our team works hard to provide the best service possible, and it’s so rewarding to hear that we made a difference for you. "
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Sofia Battle

February 19, 2025

5  out of  5
rating by Sofia Battle
"Very easy to work with!"
We responded:
"Thank you, Sofia, for your kind words and great rating! We're thrilled to hear you had a smooth experience. Your feedback inspires us to keep delivering excellent service."